{"id":3700,"date":"2023-12-12T10:44:05","date_gmt":"2023-12-12T08:44:05","guid":{"rendered":"https:\/\/aquamarine-kranevo.com\/politica-de-cazare\/"},"modified":"2025-03-17T11:08:56","modified_gmt":"2025-03-17T09:08:56","slug":"politica-de-cazare","status":"publish","type":"page","link":"https:\/\/aquamarine-kranevo.dev.nasbg.com\/ro\/politica-de-cazare\/","title":{"rendered":"Politica de cazare"},"content":{"rendered":"\t\t
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1.CONDI\u021aII DE REZERVARE<\/p>

1.1. Rezerv\u0103rile pentru hotelul Aquamarine pot fi f\u0103cute \u00een una dintre urm\u0103toarele modalit\u0103\u021bi:<\/p>

trimite\u021bi-ne un e-mail la adresa: reservation@aquamarine-kranevo.com.
trimite\u021bi o cerere din formularul de contact de pe site-ul nostru;
suna\u021bi-ne la +359 878 353 432;
veni\u021bi la hotel.<\/p>

1.2. Dup\u0103 ce primim \u0219i proces\u0103m solicitarea dumneavoastr\u0103, v\u0103 vom contacta pentru a v\u0103 confirma disponibilitatea caz\u0103rii.<\/p>

1.3. Ve\u021bi primi o confirmare a rezerv\u0103rii dvs. prin e-mail. Aceasta va descrie tipul \u0219i num\u0103rul de camere rezervate, datele de check-in \u0219i check-out, num\u0103rul de adul\u021bi \u0219i copii specificat \u00een cererea de rezervare, baza de pensiune \u0219i suma datorat\u0103.<\/p>

1.4. La discre\u021bia hotelului, un depozit de garan\u021bie de p\u00e2n\u0103 la treizeci (30) % din valoarea total\u0103 a rezerv\u0103rii poate fi specificat ca un depozit obligatoriu care trebuie pl\u0103tit \u00eenainte de check-in. A\u0219tept\u0103m plata din partea dvs. \u00een termen de 7 (\u0219apte) zile lucr\u0103toare de la trimiterea e-mailului nostru (cu excep\u021bia cazului \u00een care p\u0103r\u021bile convin un alt termen). Soldul sumei totale a rezerv\u0103rii dvs. se pl\u0103te\u0219te \u00een ziua \u00eenregistr\u0103rii. Dac\u0103 dori\u021bi s\u0103 anula\u021bi o rezervare pentru care a fost pl\u0103tit un depozit de garan\u021bie, se vor aplica penalit\u0103\u021bile de anulare descrise mai jos \u00een politica de anulare.<\/p>

1.5. \u00cen cazul \u00een care un depozit de garan\u021bie a fost solicitat \u00een avans, rezervarea dvs. este valabil\u0103, dar este considerat\u0103 a fi CONFIRMAT\u0102 definitiv odat\u0103 ce plata specificat\u0103 a fost efectuat\u0103 pentru rezervarea specific\u0103 \u0219i confirmarea pl\u0103\u021bii primite a fost primit\u0103 prin e-mail.<\/p>

1.6. \u00cen caz de neplat\u0103 \u00een termenul descris, hotelul \u00ee\u0219i rezerv\u0103 dreptul de a anula rezervarea.<\/p>

CONDI\u021aII DE ANULARE<\/p>

2.1. Anularea unei rezerv\u0103ri f\u0103cute de dvs. se poate face \u00een una dintre urm\u0103toarele modalit\u0103\u021bi<\/p>

trimite\u021bi-ne un e-mail la adresa: reservation@aquamarine-kranevo.com
ne notifica\u021bi din formularul de contact de pe site-ul nostru.<\/p>

2.2. \u00cen cazul anul\u0103rii unei rezerv\u0103ri confirmate cu p\u00e2n\u0103 la 7 (\u0219apte) zile \u00eenainte de sosire, clientul nu este pasibil de penalit\u0103\u021bi, cu excep\u021bia cazului unei rezerv\u0103ri efectuate \u00een cadrul unor pachete speciale de vacan\u021b\u0103, \u00een care termenele de rezervare \u0219i de anulare sunt descrise \u00een detaliu.<\/p>

2.3. \u00cen caz de anulare cu 7 (\u0219apte zile), datora\u021bi o penalizare de 30% (treizeci) din suma total\u0103 pl\u0103tit\u0103 ca avans.<\/p>

2.4. \u00cen caz de anulare a rezerv\u0103rii cu mai pu\u021bin de 72 (\u0219aptezeci \u0219i dou\u0103) de ore \u00eenainte de check-in sau \u00een caz de neprezentare \u00een ziua check-in-ului, suma pl\u0103tit\u0103<\/p>

\u00een avans pentru rezervare nu va fi rambursat\u0103, iar rezervarea va fi, de asemenea, considerat\u0103 anulat\u0103.<\/p>

2.5 Sunny Group Hotels 1309 LTD \u00ee\u0219i rezerv\u0103 dreptul de a anula o rezervare confirmat\u0103 \u0219i pl\u0103tit\u0103 \u00een caz de for\u021b\u0103 major\u0103 \u0219i alte motive independente de voin\u021ba hotelului.<\/p>

\u00cen aceste cazuri, hotelierul:<\/p>

Ofer\u0103 clientului cazare pentru o alt\u0103 perioad\u0103, p\u0103str\u00e2nd acelea\u0219i condi\u021bii \u0219i pre\u021buri.
Ramburseaz\u0103 avansul pl\u0103tit de client \u00een termen de 30 (treizeci) de zile de la data primirii unei cereri scrise \u00een acest sens din partea turistului, f\u0103r\u0103 penaliz\u0103ri pentru acesta din urm\u0103.<\/p>

CONDI\u021aII DE CAZARE<\/p>

3.1. Orele de check-in \u0219i check-out:<\/p>

Check-in \u00een fiecare zi dup\u0103 ora 15:00.
Check-in \u0219i check-out p\u00e2n\u0103 la ora 12:00.<\/p>

3.2. \u00cen caz de check-out mai t\u00e2rziu, se va percepe un cost suplimentar de 50 (cincizeci) BGN, la cerere prealabil\u0103.<\/p>

3.3. Animalele de companie nu sunt permise.<\/p>

3.4. Check-in-ul la hotel se face prin prezentarea documentelor de identitate ale oaspe\u021bilor. Datele furnizate de dvs. sunt protejate \u00een conformitate cu Legea privind protec\u021bia datelor cu caracter personal \u0219i cu reglement\u0103rile care reglementeaz\u0103 protec\u021bia informa\u021biilor \u0219i sunt prelucrate numai \u00een leg\u0103tur\u0103 cu punerea \u00een aplicare a cerin\u021belor stabilite de Legea turismului.<\/p>

MODALIT\u0102\u021aI DE PLAT\u0102
\u00cen numerar la hotel
prin card
prin transfer bancar<\/p>

\u00cen contul bancar al HOTELULUI \u00een BGN:
Sunny Group Hotels 1309 LTD.
Bulstat\/EIC: 208049001
BIC: BPBIBGSF
IBAN: BG61BPBI 7938 1462 8912 01
MONEDA: EUR<\/p>

5. DREPTURILE \u0218I OBLIGA\u021aIILE P\u0102R\u021aILOR<\/p>

5.1 Sunny Group Hotels 1309 LTD. se oblig\u0103 s\u0103 furnizeze clientului serviciile solicitate \u0219i pl\u0103tite integral.<\/p>

5.2 Sunny Group Hotels 1309 LTD. se angajeaz\u0103 s\u0103 nu modifice pre\u021bul serviciilor solicitate de client, cu excep\u021bia cazurilor excep\u021bionale \u00een care acest lucru este justificat din punct de vedere economic.<\/p>

5.3. Sunny Group Hotels 1309 LTD. nu poate fi tras\u0103 la r\u0103spundere pentru daunele cauzate de ac\u021biunile unor ter\u021be p\u0103r\u021bi.<\/p>

5.4. Toate reclama\u021biile legate de calitatea serviciilor pl\u0103tite trebuie f\u0103cute de client la fa\u021ba locului, la hotel, pentru remedierea deficien\u021belor. Revendicarea trebuie f\u0103cut\u0103 \u00een scris. \u00cen cazul \u00een care reclama\u021biile nu sunt satisf\u0103cute, clientul trebuie s\u0103 solicite un raport de la o persoan\u0103 responsabil\u0103. \u00cen termen de 3 (trei) zile lucr\u0103toare de la \u00eentocmirea raportului, clientul va primi de la conducerea hotelului constatarea oficial\u0103 a problemei.<\/p>

5.5. Nu se vor efectua ramburs\u0103ri pentru serviciile solicitate, dar neutilizate \u00een totalitate sau par\u021bial din vina clientului. 5.6. Toate pre\u021burile anun\u021bate pe site-ul Sunny Group Hotels 1309 LTD., precum \u0219i \u00een mesajele de e-mail ale hotelului trimise clientului, sunt \u00een leva bulgar\u0103, inclusiv TVA \u0219i taxa de turism. \u00een unele cazuri, acestea pot fi legate de alte oferte, promo\u021bii \u0219i condi\u021bii. dac\u0103 ave\u021bi nevoie de informa\u021bii suplimentare despre ofertele noastre, echipa noastr\u0103 v\u0103 st\u0103 la dispozi\u021bie.<\/p>

5.7. Costurile pentru serviciile suplimentare nu sunt calculate automat \u00een pre\u021bul final \u0219i trebuie pl\u0103tite separat la hotel.<\/p>

5.8. Hotelul nu este responsabil pentru obiectele pierdute, uitate sau furate din camere, depozitate \u00een afara seifului personal din camere, din restaurant sau pentru daune cauzate de ter\u021bi.<\/p>

5.9. Clientul accept\u0103 responsabilitatea de a respecta normele de bun\u0103 conduit\u0103 general acceptate \u00een timpul \u0219ederii sale la hotel. toate costurile pentru daunele materiale cauzate hotelului sunt responsabilitatea clientului.<\/p>

5.10. Fumatul nu este permis \u00een camerele Sunny Group Hotels 1309 LTD., \u00een conformitate cu prevederile legisla\u021biei na\u021bionale.<\/p>

5.11. Clien\u021bii care utilizeaz\u0103 serviciile Sunny Group Hotels 1309 LTD. trebuie s\u0103 fie adul\u021bi \u00een conformitate cu legisla\u021bia bulgar\u0103 \/cu v\u00e2rsta de peste 18 (optsprezece) ani\/. Copiii sunt admi\u0219i numai dac\u0103 sunt \u00eenso\u021bi\u021bi de p\u0103rin\u021bi sau de al\u021bi reprezentan\u021bi legali. Clien\u021bii sunt obliga\u021bi s\u0103 nu \u00ee\u0219i lase copiii nesupraveghea\u021bi pe teritoriul Sunny Group Hotels 1309 LTD.<\/p>

5.12 Sunny Group Hotels 1309 LTD \u00ee\u0219i rezerv\u0103 dreptul de a modifica \u00een orice moment informa\u021biile de pe aceast\u0103 pagin\u0103 \u0219i Termenii \u0219i condi\u021biile. De\u0219i se depun toate eforturile pentru a furniza informa\u021bii adev\u0103rate \u0219i exacte, acest lucru nu poate fi \u00eentotdeauna garantat.<\/p>

5.13.Atunci c\u00e2nd un client face o rezervare, se consider\u0103 c\u0103 a citit \u0219i a acceptat ace\u0219ti Termeni \u0219i condi\u021bii. rezerv\u0103rile acceptate prin telefon, e-mail sau prin intermediul site-ului nostru sunt considerate a fi o rela\u021bie contractual\u0103 emergent\u0103. plata efectuat\u0103 este considerat\u0103 a fi acceptarea Termenilor \u0219i condi\u021biilor hotelului. 5.14.Pentru toate litigiile \u0219i problemele juridice care nu sunt acoperite de ace\u0219ti Termeni \u0219i condi\u021bii \u0219i de Politica de confiden\u021bialitate \u0219i care apar \u00een leg\u0103tur\u0103 cu utilizarea site-ului www.aquamarine-kranevo.com, se vor aplica dispozi\u021biile obligatorii ale legii din Republica Bulgaria.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

1.CONDI\u021aII DE REZERVARE 1.1. Rezerv\u0103rile pentru hotelul Aquamarine pot fi f\u0103cute \u00een una dintre urm\u0103toarele modalit\u0103\u021bi: trimite\u021bi-ne un e-mail la adresa: reservation@aquamarine-kranevo.com.trimite\u021bi o cerere din formularul de contact de pe site-ul nostru;suna\u021bi-ne la +359 878 353 432;veni\u021bi la hotel. 1.2. Dup\u0103 ce primim \u0219i proces\u0103m solicitarea dumneavoastr\u0103, v\u0103 vom contacta pentru a v\u0103 confirma disponibilitatea […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3700","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitica de cazare - Hotel Aquamarine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aquamarine-kranevo.com\/accommodation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politica de cazare - Hotel Aquamarine\" \/>\n<meta property=\"og:description\" content=\"1.CONDI\u021aII DE REZERVARE 1.1. Rezerv\u0103rile pentru hotelul Aquamarine pot fi f\u0103cute \u00een una dintre urm\u0103toarele modalit\u0103\u021bi: trimite\u021bi-ne un e-mail la adresa: reservation@aquamarine-kranevo.com.trimite\u021bi o cerere din formularul de contact de pe site-ul nostru;suna\u021bi-ne la +359 878 353 432;veni\u021bi la hotel. 1.2. 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